State Farm® Insurance Agent Natalie Gajewski
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelly Perkins
August 18, 2025
5
out of
5
rating by Kelly Perkins
"Have always had a wonderful experience with this office since moving to the area. Both Justine and Abdul have gone above and beyond to help me with my car insurance and homeowner's needs. Best rates I've found in Michigan."
We responded:
"Hi Kelly, Thank you so much for your kind words and for being such a valued customer! We're thrilled to hear that Justine and Abdul have been able to provide you with excellent service and great rates for your car insurance and homeowner's needs. It’s always our goal to go above and beyond for our clients, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out! Best regards, Natalie"
Jake Bolden
August 15, 2025
5
out of
5
rating by Jake Bolden
"I can’t say enough good things about John at Natalie Gajewski’s State Farm office in Pleasant Ridge! He was absolutely fantastic to work with from start to finish. John took the time to understand my needs and set me up with excellent coverage for both my car and homeowners insurance. He explained everything clearly, made the process easy, and found me a great premium that gives me confidence knowing I’m well protected. His professionalism, friendliness, and attention to detail are second to none. If you’re looking for someone who truly cares about getting you the best coverage at the best price, I highly recommend John at Natalie Gajewski’s State Farm office!"
We responded:
"Thank you so much for your kind words, Jake! I’m thrilled to hear that John provided you with such fantastic service and helped you find the perfect coverage for both your car and home. We’re proud to have him on our team, and your recommendation means a lot to all of us here at the Pleasant Ridge office. If you ever need anything else, please don’t hesitate to reach out!"
John Arbanas
August 15, 2025
5
out of
5
rating by John Arbanas
"I had the absolute pleasure of working with Natalie at State Farm in her Pleasant Ridge office, and I can’t say enough great things about her! From start to finish, Natalie was professional, friendly, and truly went above and beyond to make sure I was set up with the perfect coverage for my needs. She explained everything clearly, answered all my questions, and made the entire process effortless. Not only did she get me fantastic coverage, but she also found me a great premium that fits my budget. It’s clear that Natalie genuinely cares about her clients and takes pride in helping them feel confident and protected. If you’re looking for someone who’s knowledgeable, personable, and truly has your best interests at heart, I highly recommend Natalie at State Farm!"
We responded:
"Thank you so much for your thoughtful and kind review, John! It was truly a pleasure working with you. I’m glad I could help you find the coverage that fits both your needs and budget. Your confidence and peace of mind mean a lot to me. I appreciate your recommendation and am always here if you need anything in the future!"
Jessica
August 8, 2025
5
out of
5
rating by Jessica
"Natalie and her team did such an amazing job! I was looking to switch my home and auto insurance after being with the same company for 11 years and I’m so glad I did!! It was a flawless process and I am extremely happy with the professionalism and knowledge they provided !"
We responded:
"Hi Jessica, Thank you so much for your kind words! I’m thrilled to hear that you had a seamless experience switching your home and auto insurance with us. It was a pleasure working with you, and I’m glad we could provide the professionalism and knowledge you deserved. Please don’t hesitate to reach out if you ever need anything else—I’m here to help! Warm regards, Natalie"
Shelli
August 5, 2025
5
out of
5
rating by Shelli
"Abdul,has been a great agent to work with,I appreciate the communication that means a lot. Very happy with State farm"
We responded:
"Hi Shelli, Thank you so much for your kind words! We're thrilled to hear that Abdul provided excellent service and kept communication clear throughout. We truly appreciate your trust in State Farm and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out! Best regards, Natalie "
xken28x
August 5, 2025
5
out of
5
rating by xken28x
"Hands down best insurance agent I've ever had. I've been with state farm over 10 years and Natalie has helped with discounts that other agents didn't even acknowledge. Highly recommend!!!!!"
We responded:
"Hi Ken and thank you for being a loyal customer and the awesome review! We are always here to help find ways to get the insurance coverage you need at a rate that fits your budget. "
Chris and Ann Blakely
July 30, 2025
5
out of
5
rating by Chris and Ann Blakely
"Have a number of policy’s with Natalie. Have consistently prompt, professional contact with all staff we have had the pleasure of working with. Thank-you!"
We responded:
"Hi Chris and Ann, Thank you so much for your kind words! It’s been a pleasure working with you, and I’m glad to hear you’ve had consistently positive experiences with our team. Please don’t hesitate to reach out if you ever need anything—I’m always here to help! Best regards, Natalie"
Holly Zambon
July 24, 2025
5
out of
5
rating by Holly Zambon
"I recently had the pleasure of working with Jaydon. He took the time to understand my individual needs, not just selling a policy, and offered guidance tailored to fit my needs. Emails and phone calls were returned promptly. He also was proactive in researching discounts I qualified for to help me restructure some of my coverage to better fit my budget, without sacrificing my protection. If you’re looking for someone that knows their business, and puts the customer first, I highly recommend you contact Jaydon for your insurance needs."
We responded:
"Hi Holly, Thank you so much for your wonderful feedback! I’m thrilled to hear that Jaydon provided you with personalized guidance and prompt communication. It’s great to know he was able to help you find the right coverage while keeping your budget in mind. We truly appreciate your recommendation and look forward to continuing to support your insurance needs! Best regards, Natalie"
Natalie Gajewski
July 21, 2025
5
out of
5
rating by Natalie Gajewski
"⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the 5- star review Natalie! "
Reviewy
July 19, 2025
1
out of
5
rating by Reviewy
"Original review: The staff is completely clueless! They make everything difficult. 3 different workers didn't know if I was enrolled in drive safe and save from the beginning when I signed up. No straight answers. I'm getting cut off when I speak and hung up on by corporate. Don't get a job in customer service if your customer service skills are literal trash. I will be looking to switch my insurance because state farm's customer service is 0/5 stars. Updated review in response to owner: Hi, thanks for the response, but honestly it still doesn’t reflect what really happened. When I first signed up back in April, I was told I’d get a discount just for having Medicaid. Nobody mentioned anything about being signed up for Drive Safe & Save. Months later, when I called to order the beacon, I was told the discount wouldn’t apply until I got the beacon and connected it to my account—so I figured I wasn’t even enrolled yet. Then I started getting different answers from every worker I talked to. One said I had to wait for the next billing cycle, another said I was already enrolled from the beginning. Honestly, I still don’t even know the truth because every person told me something different. I wasn’t mad about the $1.71 increase from the address change—I understood that. What frustrated me was the lack of clear communication and how I was treated. I’ve been cut off during calls, talked over, and even hung up on in the middle of talking. That’s not okay. And to make things worse, right after all this back-and-forth, someone tried to change my PIP selections and made me re-enter my Medicaid info, even though none of that needs to be updated until October. It felt like it was being done just to make things harder on me after I spoke up. I’ve never had a problem paying my bill—I just wanted straight answers and to be treated with respect. That’s why I decided to switch to a different State Farm agent. I needed someone who actually communicates and knows how to do their job the right way."
We responded:
"Dear Angelina, I’m sorry to hear that you are not satisfied with our service. After reviewing all the messages on your account with my team, I understand how the conversation may have been a bit confusing, which was never our intention. Upon further review, I noticed there was a premium increase of $1.71 per month related to an address change on your account. Additionally, the Drive Safe and Save program was added on June 17th to help offset any premium differences resulting from the address update. This wasn't signed up for initially. And we can provide information from our underwriting department that shows this. I think when the discount was added the service girl did miss speak and tell you it was done initially but it had not been. If you’d like to discuss this in more detail, please feel free to reach out to me at your convenience. I’d be happy to clarify everything for you. Thank you, Natalie"
Jeff Stainsby
July 18, 2025
5
out of
5
rating by Jeff Stainsby
"Natalie and ger crew are awesome and do an excellent job at responding to me and handling any questions I have. The state farm app makes it easy to access my account and pay bills. I can easily and quickly show my proof of insurance with the id card feature on the app. Definitely worth coming in to speak with Natalie, shes extremely knowledgeable and is more than willing you help you out."
We responded:
"Hi Jeff, Thank you so much for your kind words! I’m really glad to hear that my team and I have been able to assist you promptly and that the State Farm app is making things easier for you. It’s always my goal to provide knowledgeable and helpful service, so I truly appreciate you taking the time to share your experience. Please don’t hesitate to reach out if you ever need anything—I’m here to help! Best, Natalie"
Michael S
July 18, 2025
5
out of
5
rating by Michael S
"Jaydon has been amazing to work with. Always answers or calls back within minutes. Very knowledgeable and did everything possible to insure I had proper coverage and the most savings. He has my business for life!"
We responded:
"Thank you so much for your kind words, Michael! We're thrilled to hear that Jaydon provided such outstanding service and helped you find the best coverage and savings. We truly appreciate your business and look forward to serving you for years to come! If you ever need anything, don’t hesitate to reach out."
Darrius Washington
July 17, 2025
5
out of
5
rating by Darrius Washington
"Natalie is the best thank you for being so patient"
We responded:
"Thank you so much, Darrius! I’m really glad I could be patient and help you out. It was a pleasure working with you, and I look forward to assisting you again in the future!"
Darkroast72 fpv
July 16, 2025
5
out of
5
rating by Darkroast72 fpv
"Great customer service 👏"
We responded:
"Thank you so much for the 5-Star review!"
Eric Harms
July 15, 2025
5
out of
5
rating by Eric Harms
"I made the switch to Natalie’s office about two years ago and it was a great decision. I ended up saving around $80 a month. They answered every question and made the process simple. You can tell they actually care and know what they’re doing. Highly recommend if you want solid insurance without the BS."
We responded:
"Hi Eric, Thank you so much for your kind words and for trusting us with your insurance needs! We’re glad to hear that we could make the switch simple and help you save money. It means a lot to know that our team’s care and expertise made a difference. We truly appreciate your recommendation and look forward to continuing to serve you! Best, Natalie "
Kandi Lambert
July 15, 2025
5
out of
5
rating by Kandi Lambert
"I am incredibly grateful for Natalie Gajewski State Farm for going above and beyond to assist me with my insurance needs. From the very beginning, they have taken the time to patiently explain my coverage and discounts. After months have gone by, I had additional questions and their team has always been very helpful and informative. Communicating in ways to help me understand the significance of having proper protection in place. Their expertise, care and personalized approach gives me such peace of mind knowing my family and I are safeguarded against uncertainty and have quality service. I feel so fortunate to have found such a knowledgeable and compassionate Agency. Thank you so much for your outstanding service and commitment to your clients."
We responded:
"Thank you so much, Kandi, for your kind and thoughtful review! We’re truly grateful for the opportunity to assist you with your insurance needs. It’s wonderful to hear that our team’s personalized approach and dedication have given you peace of mind. We’re always here to support you and your family, so please don’t hesitate to reach out with any questions in the future. Your trust means the world to us!"
Eddie Kidd
July 14, 2025
5
out of
5
rating by Eddie Kidd
"Hello I have been with State Farm for a couple of years now and the agents I have had a pleasure of speaking with are very professional and nice they take care of all my needs and if I have an issue with my vehicle they get right on and fast I just wanted to say Thank you State Farm"
We responded:
"Hello Eddie, Thank you so much for your kind words and for being a valued customer at Natalie Gajewski State Farm customer! I’m thrilled to hear that My team and I have provided you with professional and attentive service, quickly addressing your vehicle needs. Your appreciation truly means a lot to us. If you ever need anything else or have any questions, please don’t hesitate to reach out. We're here to help! "
Jamal Ball
July 9, 2025
5
out of
5
rating by Jamal Ball
"After Insurence shopping, around I found them to be the cheapest by far wouldn’t trade them for nothing in the world thanks 🙏🏾"
We responded:
"Thank you so much for your kind words, Jamal! We're thrilled to hear that you found us to be the best value for your insurance needs. Your trust means the world to us, and we look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out! 🙏🏾😊"
Billy Scislowicz
June 21, 2025
5
out of
5
rating by Billy Scislowicz
"Let's be honest dealing with insurance sucks...unless you call Natalie at state farm. Super nice staff and Natalie knows so much about insurance and if she doesn't know she won't stop until she has all the correct details. I've been a customer for years and don't plan on leaving anytime soon. Would give more stars if I could."
We responded:
"Thank you so much for your incredible review! I truly appreciate your kind words about my team and me. I understand that dealing with insurance can be a hassle, and I'm thrilled to hear that we could make your experience a positive one. My goal is to ensure that every customer feels supported and well-informed, and it’s wonderful to know that my dedication has made a difference for you. Thank you for your loyalty over the years—we value your trust and look forward to continuing to serve you. If you ever need anything, please don’t hesitate to reach out!"
MzBusaRyder Miko
June 16, 2025
5
out of
5
rating by MzBusaRyder Miko
"The staff is very courteous, patient & professional. Jayden took the time out fully explain to me. Thank you for service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff, especially with Jaydon. Providing courteous and professional service is our top priority, and it's wonderful to know that our team was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Natalie Gajewski"
Antoinette Young
June 13, 2025
5
out of
5
rating by Antoinette Young
"Jastina was very helpful no complaints she definitely got the job done 100% I'm very very pleased keep up the good work"
We responded:
"Dear Antoinette, Thank you so much for your fantastic review! We're delighted to hear that Justina provided you with such helpful service and that you are pleased with the outcome. We truly appreciate your recognition of her hard work and dedication. Your feedback motivates us to continue striving for excellence. If you need anything else in the future, please don’t hesitate to reach out. Thanks again for your support! Best, Natalie"
Nelson Mejia
June 13, 2025
5
out of
5
rating by Nelson Mejia
"I been with Natalie and her team for over a decade, she has proven time after time that her branches are the best when It comes to insurance rates and customer service. I recommend her to all my friends and family and they have let me know that Natalie and her State Farm team have saved them almost half of what they were paying with competitors and using a broker."
We responded:
"Dear Nelson, Thank you so much for your incredible review! We are truly honored to have had the privilege of serving you and your family for over a decade. It means the world to us to hear that you consistently find our insurance rates and customer service to be the best in the business. We're thrilled that you’ve shared your positive experiences with your friends and family, and we’re glad to know we could help them save significantly as well. Your trust and recommendations are the highest compliments we could receive. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you for many more years to come! Warm regards, Natalie"
braddy2by4
June 11, 2025
5
out of
5
rating by braddy2by4
"Very helpful and professional. Always appreciate the work my State Farm does for me."
We responded:
"Dear Brad, Thank you for your kind words! We’re so glad to hear that you find our team helpful and professional. Providing excellent service is our top priority, and it’s wonderful to know that you appreciate the work we do for you. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re here to help! Best regards, Natalie Gajewski"
Charles Reed Jr
June 11, 2025
5
out of
5
rating by Charles Reed Jr
"Natalie saves me cash every time. She’s the best"
We responded:
"Dear Charles, Thank you so much for your wonderful review! I’m thrilled to hear that I’ve been able to help you save money consistently. It’s my passion to provide the best service and value for my clients, and your feedback truly makes my day. If you ever have any questions or need assistance, please don’t hesitate to reach out. I’m always here to help! Warm regards, Natalie"
DAVID karwaski
June 6, 2025
1
out of
5
rating by DAVID karwaski
"Was driving without insurance for months after I was told I had car insurance from a member. They claimed they never got a picture ID , which I have evidence of them getting. I canceled my home owner policy with them due to the incompetence in March. I am still yet to get a refund check and am getting told “it’s in the mail” for months. It’s so bad I had to contact the BBB and the attorney general soon after that so I can get my refund. If you don’t want to go through all this trouble, STAY AWAY!"