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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyli Blake

November 21, 2025

5  out of  5
rating by Kyli Blake
"John from State Farm ,yes yes loved my experience so much.I had so much trouble finding a good quality insurance for my age and me being on my own and John helped me so much and got me a great affordable quote.Simply and fast"
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Carolyn Lee-Williams

November 6, 2025

5  out of  5
rating by Carolyn Lee-Williams
"My experience was just terrific. Thank you for being so helpful, and making things so easy (Justina )"
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Kyma Davie

October 16, 2025

5  out of  5
rating by Kyma Davie
"Easy process. Just needed to sign my forms and was all set. Super helpful"
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chevon Herbert

October 14, 2025

4  out of  5
rating by chevon Herbert
"The team is knowledgeable, efficient and professional. Any problems arise, they talk you through it and handle the situation.Good old fashion customer service and that is appreciated!"
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Michael Anderson

October 11, 2025

5  out of  5
rating by Michael Anderson
"I am very happy with Natalie Gajewski-State Farm. The customer service is excellent and my insurance premium is affordable."
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Judy Unrue

October 5, 2025

5  out of  5
rating by Judy Unrue
"I can’t say enough great things about John Arbanas at State Farm! He went above and beyond helping us with our auto, home, and umbrella policies, making everything super easy to understand and ensuring we had the best coverage for our needs. 🙌 On top of that, he saved us HUNDREDS of dollars a year on our premium! 💰👏 Everyone at Natalie’s office is so professional, friendly, and truly cares about each individual who walks through their door. You can tell they take pride in helping their clients and always make you feel like family. ❤️ If you’re looking for an agent who actually takes the time to take care of you, I highly recommend giving John Arbanas and the State Farm team a call! 📞"
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Carlos Chavira

September 30, 2025

5  out of  5
rating by Carlos Chavira
"I want to recognize John for his support and patient. We start communication a year ago and I didn’t want to change my Auto policy at that time. A month ago he contacted me again, he shared a new quote and bye bye Progressive! Now I transfer all policies to State Farm and save at least $130 per month. Thank you again John, it was a pleasure meeting you."
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Bernard Sandlin

September 29, 2025

5  out of  5
rating by Bernard Sandlin
"I had a claim for damage to my car. She handled my claim as a professional. I didn't have any problems and no hassle."
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Roe Willis

September 23, 2025

5  out of  5
rating by Roe Willis
"I am so grateful for Abdul & John for assisting me with my policy today. They were both very pleasant, patient, and made sure I signed up for all discounts available to me:) Natalie Gajewski you have an excellent team. Thank you"
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Shelli

September 9, 2025

5  out of  5
rating by Shelli
"I have had a great experience here. Abdul,my adjuster has been wonderful to work with. I love that he is easy to communicate with."
We responded:
"Hi Shelli, Thank you so much for your kind words! We're thrilled to hear that Abdul provided excellent service and kept communication clear throughout. We truly appreciate your trust in State Farm and look forward to continuing to serve you. If you ever need anything, don't hesitate to reach out! Best regards, Natalie "
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Tyler Ackerman

August 28, 2025

5  out of  5
rating by Tyler Ackerman
"John did a great job and saved me a ton of money on my new policy"
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Cheryl Moore

August 25, 2025

5  out of  5
rating by Cheryl Moore
"Easy to do but would like an agent closer to my home"
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Kelly Perkins

August 18, 2025

5  out of  5
rating by Kelly Perkins
"Have always had a wonderful experience with this office since moving to the area. Both Justine and Abdul have gone above and beyond to help me with my car insurance and homeowner's needs. Best rates I've found in Michigan."
We responded:
"Hi Kelly, Thank you so much for your kind words and for being such a valued customer! We're thrilled to hear that Justine and Abdul have been able to provide you with excellent service and great rates for your car insurance and homeowner's needs. It’s always our goal to go above and beyond for our clients, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out! Best regards, Natalie"
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Jessica

August 8, 2025

5  out of  5
rating by Jessica
"Natalie and her team did such an amazing job! I was looking to switch my home and auto insurance after being with the same company for 11 years and I’m so glad I did!! It was a flawless process and I am extremely happy with the professionalism and knowledge they provided !"
We responded:
"Hi Jessica, Thank you so much for your kind words! I’m thrilled to hear that you had a seamless experience switching your home and auto insurance with us. It was a pleasure working with you, and I’m glad we could provide the professionalism and knowledge you deserved. Please don’t hesitate to reach out if you ever need anything else—I’m here to help! Warm regards, Natalie"
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xken28x

August 5, 2025

5  out of  5
rating by xken28x
"Hands down best insurance agent I've ever had. I've been with state farm over 10 years and Natalie has helped with discounts that other agents didn't even acknowledge. Highly recommend!!!!!"
We responded:
"Hi Ken and thank you for being a loyal customer and the awesome review! We are always here to help find ways to get the insurance coverage you need at a rate that fits your budget. "
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Chris and Ann Blakely

July 30, 2025

5  out of  5
rating by Chris and Ann Blakely
"Have a number of policy’s with Natalie. Have consistently prompt, professional contact with all staff we have had the pleasure of working with. Thank-you!"
We responded:
"Hi Chris and Ann, Thank you so much for your kind words! It’s been a pleasure working with you, and I’m glad to hear you’ve had consistently positive experiences with our team. Please don’t hesitate to reach out if you ever need anything—I’m always here to help! Best regards, Natalie"
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Jeff Stainsby

July 18, 2025

5  out of  5
rating by Jeff Stainsby
"Natalie and ger crew are awesome and do an excellent job at responding to me and handling any questions I have. The state farm app makes it easy to access my account and pay bills. I can easily and quickly show my proof of insurance with the id card feature on the app. Definitely worth coming in to speak with Natalie, shes extremely knowledgeable and is more than willing you help you out."
We responded:
"Hi Jeff, Thank you so much for your kind words! I’m really glad to hear that my team and I have been able to assist you promptly and that the State Farm app is making things easier for you. It’s always my goal to provide knowledgeable and helpful service, so I truly appreciate you taking the time to share your experience. Please don’t hesitate to reach out if you ever need anything—I’m here to help! Best, Natalie"
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Eric Harms

July 15, 2025

5  out of  5
rating by Eric Harms
"I made the switch to Natalie’s office about two years ago and it was a great decision. I ended up saving around $80 a month. They answered every question and made the process simple. You can tell they actually care and know what they’re doing. Highly recommend if you want solid insurance without the BS."
We responded:
"Hi Eric, Thank you so much for your kind words and for trusting us with your insurance needs! We’re glad to hear that we could make the switch simple and help you save money. It means a lot to know that our team’s care and expertise made a difference. We truly appreciate your recommendation and look forward to continuing to serve you! Best, Natalie "
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Eddie Kidd

July 14, 2025

5  out of  5
rating by Eddie Kidd
"Hello I have been with State Farm for a couple of years now and the agents I have had a pleasure of speaking with are very professional and nice they take care of all my needs and if I have an issue with my vehicle they get right on and fast I just wanted to say Thank you State Farm"
We responded:
"Hello Eddie, Thank you so much for your kind words and for being a valued customer at Natalie Gajewski State Farm customer! I’m thrilled to hear that My team and I have provided you with professional and attentive service, quickly addressing your vehicle needs. Your appreciation truly means a lot to us. If you ever need anything else or have any questions, please don’t hesitate to reach out. We're here to help! "
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Nelson Mejia

June 13, 2025

5  out of  5
rating by Nelson Mejia
"I been with Natalie and her team for over a decade, she has proven time after time that her branches are the best when It comes to insurance rates and customer service. I recommend her to all my friends and family and they have let me know that Natalie and her State Farm team have saved them almost half of what they were paying with competitors and using a broker."
We responded:
"Dear Nelson, Thank you so much for your incredible review! We are truly honored to have had the privilege of serving you and your family for over a decade. It means the world to us to hear that you consistently find our insurance rates and customer service to be the best in the business. We're thrilled that you’ve shared your positive experiences with your friends and family, and we’re glad to know we could help them save significantly as well. Your trust and recommendations are the highest compliments we could receive. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to continuing to serve you for many more years to come! Warm regards, Natalie"
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DAVID karwaski

June 6, 2025

1  out of  5
rating by DAVID karwaski
"Was driving without insurance for months after I was told I had car insurance from a member. They claimed they never got a picture ID , which I have evidence of them getting. I canceled my home owner policy with them due to the incompetence in March. I am still yet to get a refund check and am getting told “it’s in the mail” for months. It’s so bad I had to contact the BBB and the attorney general soon after that so I can get my refund. If you don’t want to go through all this trouble, STAY AWAY!"
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Stevie Holt

May 16, 2025

5  out of  5
rating by Stevie Holt
"I can't recommend Natalie and Jaydon at State Farm Insurance enough! They saved me $100/month while giving me better coverage, and their communication was top-notch throughout the entire process. I initially spoke with Natalie, who was quick to respond and provided fantastic service, and then Jaydon helped me finalize everything. He was super supportive in making sure I understood all my coverage options and took the time to answer all of my questions. You could really tell they cared about helping me make an informed decision. What stood out most was how much money I’m now saving — a huge win, especially in today’s economy when every dollar counts! I was previously with an insurance broker who claimed to shop for the best rates, but after being referred to Natalie, I realized a broker doesn’t always guarantee the best deal. I’m so glad I made the switch to State Farm. If you're looking for great coverage and savings, these are the people to go to!"
We responded:
"Dear Steve, Thank you so much for your glowing review! I’m thrilled to hear that both Jaydon and I were able to provide you with exceptional service and help you save money while enhancing your coverage. Your satisfaction is our top priority, and it’s wonderful to know that our communication and support made a difference during your decision-making process. We truly care about our clients and strive to ensure you have all the information you need to make informed choices. Making the switch to State Farm was a great decision, and we’re so glad you’re part of our community! If you ever have any further questions or need assistance, please don’t hesitate to reach out. We’re here for you! Best regards, Natalie"
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Christina Byrnes

March 20, 2025

5  out of  5
rating by Christina Byrnes
"Natalie and her staff are amazing!! We recently suffered a house fire and because we followed her knowledge and guidance over the years (while not the cheapest) we are able to completely restore our home and replace all our property that was damaged. Every vendor we work with says great job on insuring your home and property properly. So thank you Natalie for making sure our home was properly insured, not just writing the cheapest policy to make a sale. It just shows how much you care about your clients best interest."
We responded:
"Thank you so much for your heartfelt review! We are so sorry to hear about your house fire, but we're incredibly glad to know that Natalie and her team were able to guide you through the process and ensure your home and property were properly covered. It's rewarding to hear that your vendors recognized the quality of your insurance, and we’re grateful for your trust in us over the years. We truly care about providing protection for you and your home. Thank you again for your kind words!"
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Ted Karwaski

March 19, 2025

1  out of  5
rating by Ted Karwaski
"Do not use this company. They lost a picture of my sons license (which I have proof we sent) and canceled my insurance without telling me. I drove the last 6 months without insurance!!!! Never received a notice at all!!! I will be contacting the AG, filing a complaint with DIFS, as well the BBB. After stating they didn't have proof I sent them my sons license, and I found it myself, they then say they found it. Again, NEVER NOTIFIED ME THEY CANCELED MY INSURANCE FOR THEIR MISTAKE. NO APLOLGY, SHE WOULDNT EVEN TAKE MY CALL!!! Stay away!!"
We responded:
"Ted, I'm extremely sorry to hear about your experience. This is not the level of service we strive for, and I understand how frustrating this must be. Please contact me directly so we can address this issue and resolve it. Thank you for bringing it to my attention."
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b will

December 31, 2024

5  out of  5
rating by b will
"ZACH is AMAZING and a must keep for this office. His attention to detail and follow up is amazing!! Such a professional 👏"
We responded:
"Thank you B, for your wonderful review! We're thrilled to hear about your amazing experience with Will. We take pride in our team's professionalism and commitment to clarity. We're grateful for your appreciation of our knowledge and thoroughness. If you ever need assistance again, don't hesitate to reach out. 🥰"